How to Set Up Online Bookings With Wix

If you run a service-based business and your only booking system is a phone number or a "contact us" email, you're losing clients every week. People want to book at 11pm on a Tuesday, not wait for you to call them back the next morning.

Wix Bookings is the built-in scheduling tool that comes with the Wix platform. It lets clients book appointments, classes, or courses directly on your website, with payment taken at checkout. We set it up across several test businesses to see how it actually performs in the real world.

Try Wix Bookings on any paid Wix plan and you can have a live booking page running in under an hour. Whether that's the right move for your business is what this guide will help you figure out.

A calendar and notebook open on a desk, used for planning appointments

What Does Wix Bookings Actually Include?

Wix Bookings handles three types of services: appointments (one-to-one sessions like a haircut or a consultation), classes (group sessions with a fixed number of spots), and courses (multi-session programmes sold as a package). Most small businesses only need appointments, and that is where the tool is strongest.

Out of the box you get a booking calendar, a client-facing booking form, automated email confirmations, and a dashboard for managing your schedule. You can set your working hours, block off time, and link to Google Calendar so nothing gets double-booked.

It also connects to Zoom and Google Meet for online sessions, which is useful if you offer consultations or coaching remotely.

What it does not have: a waiting list feature on the core plans, no native SMS reminders (those require a paid add-on), and the reporting tools are fairly basic. None of these are deal-breakers for a first booking setup, but they are worth knowing about before you commit.

Which Plan Do You Actually Need?

You can install Wix Bookings for free, but you cannot accept online payments until you upgrade. This catches a lot of people out.

To take card payments at checkout, you need at least the Business plan (around £17/month on an annual billing). Higher-tier plans unlock more staff members, more storage, and priority support, but for a sole trader or small team, the Business plan covers everything you actually need day to day.

If you only want to show your services and let clients request bookings by email rather than paying online, the free plan technically works. In practice, most business owners find that removes too much friction and go straight to paid.

Here is a quick summary of what the main plans include for bookings:

Plan	Online payments	Staff members	Booking reminders
Free	No	1	Email only
Light	No	1	Email only

How to Add Wix Bookings to Your Site

If you are starting from scratch, the fastest route is to pick a Wix template that already includes Bookings. Several service-business templates (fitness studios, salons, tutors) have it pre-installed.

If you already have a Wix site, here is how to add it:

Log in to your Wix account and open your site in the editor.
Click Add Apps in the left panel.
Search for Wix Bookings in the App Market.
Click Add to Site. Wix will automatically create a "Book Online" page.
Publish your site to activate the new page.

Once the app is added, a new Bookings section appears in your site dashboard. This is where you manage everything going forward.

Not on Wix yet?

Wix, Squarespace, and GoDaddy all offer built-in booking tools as part of their website plans. If you haven't committed to a platform yet, it's worth comparing what's on offer before you build. Squarespace Scheduling (powered by Acuity) is the strongest competitor for class-based businesses; GoDaddy is the quickest to set up if you just need a basic appointment page.

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How to Set Up Your Services

This is where you define what clients can actually book. Go to Bookings in your dashboard, then Services, then + Add New Service.

For each service you will need:

Service type — choose Appointment, Class, or Course.
Name and description — be specific. "60-Minute Business Consultation" tells a client exactly what they are getting.
Duration — set a fixed session length. You can also add buffer time between appointments if you need to prepare or travel.
Location — choose between your physical address, the client's location, or online (via Zoom or Google Meet).
Pricing — set a fixed price, or mark the service as free for introductory sessions. Varied pricing (for example, different rates for different staff members) is available on higher plans.
Availability — set which days and hours clients can book, and how far in advance they can schedule.
Booking confirmation — choose whether bookings are approved automatically or require your manual confirmation. Automatic is easier to start with; manual is better if sessions require preparation or a discovery call first.

Once saved, the service appears on your booking page immediately. We found the setup process took around ten minutes per service, which is reasonable.

Taking Payments and Managing Your Availability

To accept payment at checkout, go to Settings in your Bookings dashboard, then Payment Methods. Wix Payments is the default option and supports all major cards. You can also connect PayPal. Both take a small transaction fee on top of the Wix plan cost.

For calendar management, go to Bookings then Calendar. You will see a week-view of all upcoming sessions. You can block off time (for holidays, for example) directly from here, and sync with Google Calendar so your personal schedule stays accurate.

Staff management sits under Bookings then Staff. You can assign services to specific team members, set individual availability, and control what each person can see in the dashboard. This becomes important once you have more than one person taking bookings.

Ready to take your first online booking? Wix lets you build for free and upgrade when you're ready to take payments.

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Is Wix Bookings Right for Your Business?

If you already have a Wix website, adding Bookings is close to a no-brainer. The integration is seamless, setup is quick, and the core plan gives you everything most small service businesses need. You are not adding a third-party tool with its own login and sync problems.

If you are choosing a website builder specifically for bookings, Wix is a solid choice for simple appointment businesses (salons, coaches, tutors, fitness instructors). It is not the strongest option if you need advanced features like complex multi-location management, recurring memberships with usage tracking, or sophisticated waitlists. In those cases, look at Squarespace Scheduling or a dedicated tool like Acuity before committing.

The honest verdict: Wix Bookings does the basics very well and integrates cleanly with the rest of the Wix platform. It is the right choice if your booking needs are straightforward and you want everything in one place. If your business has more complex scheduling requirements, it is worth testing the limits before you build your whole site around it.