If you run a service-based business and your only booking system is a phone number or a "contact us" email, you're losing clients every week. People want to book at 11pm on a Tuesday, not wait for you to call them back the next morning.
Wix Bookings is the built-in scheduling tool that comes with the Wix platform. It lets clients book appointments, classes, or courses directly on your website, with payment taken at checkout. We set it up across several test businesses to see how it actually performs in the real world.
Try Wix Bookings on any paid Wix plan and you can have a live booking page running in under an hour. Whether that's the right move for your business is what this guide will help you figure out.
Wix Bookings handles three types of services: appointments (one-to-one sessions like a haircut or a consultation), classes (group sessions with a fixed number of spots), and courses (multi-session programmes sold as a package). Most small businesses only need appointments, and that is where the tool is strongest.
Out of the box you get a booking calendar, a client-facing booking form, automated email confirmations, and a dashboard for managing your schedule. You can set your working hours, block off time, and link to Google Calendar so nothing gets double-booked.
It also connects to Zoom and Google Meet for online sessions, which is useful if you offer consultations or coaching remotely.
What it does not have: a waiting list feature on the core plans, no native SMS reminders (those require a paid add-on), and the reporting tools are fairly basic. None of these are deal-breakers for a first booking setup, but they are worth knowing about before you commit.
You can install Wix Bookings for free, but you cannot accept online payments until you upgrade. This catches a lot of people out.
To take card payments at checkout, you need at least the Business plan (around £17/month on an annual billing). Higher-tier plans unlock more staff members, more storage, and priority support, but for a sole trader or small team, the Business plan covers everything you actually need day to day.
If you only want to show your services and let clients request bookings by email rather than paying online, the free plan technically works. In practice, most business owners find that removes too much friction and go straight to paid.
Here is a quick summary of what the main plans include for bookings:
Plan | Online payments | Staff members | Booking reminders |
|---|---|---|---|
Free | No | 1 | Email only |
Light | No | 1 | Email only |
If you are starting from scratch, the fastest route is to pick a Wix template that already includes Bookings. Several service-business templates (fitness studios, salons, tutors) have it pre-installed.
If you already have a Wix site, here is how to add it:
Once the app is added, a new Bookings section appears in your site dashboard. This is where you manage everything going forward.
Wix, Squarespace, and GoDaddy all offer built-in booking tools as part of their website plans. If you haven’t committed to a platform yet, it’s worth comparing what’s on offer before you build. Squarespace Scheduling (powered by Acuity) is the strongest competitor for class-based businesses; GoDaddy is the quickest to set up if you just need a basic appointment page.
This is where you define what clients can actually book. Go to Bookings in your dashboard, then Services, then + Add New Service.
For each service you will need:
Once saved, the service appears on your booking page immediately. We found the setup process took around ten minutes per service, which is reasonable.
To accept payment at checkout, go to Settings in your Bookings dashboard, then Payment Methods. Wix Payments is the default option and supports all major cards. You can also connect PayPal. Both take a small transaction fee on top of the Wix plan cost.
For calendar management, go to Bookings then Calendar. You will see a week-view of all upcoming sessions. You can block off time (for holidays, for example) directly from here, and sync with Google Calendar so your personal schedule stays accurate.
Staff management sits under Bookings then Staff. You can assign services to specific team members, set individual availability, and control what each person can see in the dashboard. This becomes important once you have more than one person taking bookings.
If you already have a Wix website, adding Bookings is close to a no-brainer. The integration is seamless, setup is quick, and the core plan gives you everything most small service businesses need. You are not adding a third-party tool with its own login and sync problems.
If you are choosing a website builder specifically for bookings, Wix is a solid choice for simple appointment businesses (salons, coaches, tutors, fitness instructors). It is not the strongest option if you need advanced features like complex multi-location management, recurring memberships with usage tracking, or sophisticated waitlists. In those cases, look at Squarespace Scheduling or a dedicated tool like Acuity before committing.
The honest verdict: Wix Bookings does the basics very well and integrates cleanly with the rest of the Wix platform. It is the right choice if your booking needs are straightforward and you want everything in one place. If your business has more complex scheduling requirements, it is worth testing the limits before you build your whole site around it.
Core |
Yes |
5 |
Email only |
Business | Yes | 10 | Email + SMS add-on |
Business Elite | Yes | Unlimited | Email + SMS add-on |
Compare current Wix plan pricing before signing up, as Wix regularly runs promotional discounts on annual plans.
